Policy
Accessibility Statement for Touchstone Commerce
Conformance Status
touchstonecommerce.com is partially conformant with WCAG 2.1 level AA. This means some parts of the content do not fully conform to the accessibility standard.
Known Limitations
We are aware of the following accessibility limitations:
Some third-party embedded content may not be fully accessible
Certain interactive elements may require additional keyboard navigation improvements
Some PDF documents may need accessibility remediation
Contact Information
We welcome feedback on the accessibility of touchstonecommerce.com. Please contact us if you encounter accessibility barriers:
Email: kameron@touchstonecommerce.com
Website: Contact form available at touchstonecommerce.com/contact
Response Time: We aim to respond within 2 business days
When contacting us, please include:
The specific page or feature you're having trouble with
A description of the problem
The assistive technology you're using (if applicable)
Date and Review
Statement Created: [8/1/25]
Last Reviewed: [8/8/25]
Next Review Scheduled: [8/8/26]
SMS Opt-In Policy - Touchstone Commerce
Optional Text Message Service
This is an optional service. You can use Touchstone Commerce without providing your phone number or receiving text messages. Opting in to text messages is not required to access or use any of our services.
Text Message Consent (Optional)
If you choose to provide your mobile phone number and voluntarily check the opt-in box, you consent to receive text messages from Touchstone Commerce at the number provided. This is entirely optional and separate from your use of our service.
Optional messages may include:
Emergency notifications sent to your designated emergency contacts (if you choose to set up this feature)
Account security alerts (alternative notification methods are available)
Service-related communications (also available through other channels)
You Have Choices
Use Our Service: You can fully use Touchstone Commerce without ever providing a phone number or receiving text messages.
Alternative Communications: All important information is available through your account dashboard, email notifications, or other non-SMS methods.
Optional SMS: Text messaging is provided as an additional convenience option only.
Important Information (If You Choose SMS)
Message Frequency: Message frequency varies based on your account activity and emergency situations. We do not send marketing messages.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan. Touchstone Commerce does not charge for messages, but your carrier may.
Supported Carriers: This service works with most major U.S. carriers. Message delivery is not guaranteed on all carriers or devices.
Your Rights
No Obligation: You are never required to provide a phone number or opt in to text messages to use our service.
Opt-Out Anytime: If you have opted in, you may opt out at any time by:
Replying STOP to any message
Contacting us at kameron@touchstonecommerce.com
Updating your preferences in your account settings
Help: Reply HELP to any message or contact us at [your support contact] for assistance.
Contact Information
For questions about this policy or our optional text messaging service:
Email: kameron@touchstonecommerce.com
Updates
We may update this policy from time to time. Continued use of our optional text messaging service after changes constitutes acceptance of the updated policy.
Last updated: 8/1/25